Therapeutic Access Portal

Frequently Asked Questions

Here are some the most common questions we receive about TAP and our programs.

What is TAP?

TAP provides information and resources about Corrective Services NSW group programs

Who runs the programs?

Corrective Services NSW develops and facilitates the group programs. Program facilitators may be Corrective Services NSW staff or an external professional, regardless, they are specifically trained in your program.

How do you know that the programs actually work?

All Corrective Services NSW group programs are developed based on evidence of what works to reduce a person’s risk of re-offending.  Programs are regularly reviewed by Corrective Services NSW.

Is attending a program compulsory?

Yes, attendance is compulsory. Further, it is expected that you will follow the directions of your Community Corrections Officer, and that you will take steps to reduce your risks of reoffending.

How long do the programs go for?

It depends on how many sessions the program has. Most program sessions run for two hours each and you may attend one or two sessions a week. The programs typically run over five to 10 weeks.

Can anyone attend a program?

No. Corrective Services NSW programs can only be attended by offenders who are directed by Corrective Services NSW to attend.

How can I help someone who is attending a program?

Recognise the effort they are making to attend a program.  Talk to them about what they did and what they talked about, but remember they may still be processing things and struggle to give a clear picture. That’s OK.

Help them to get to the program if you can. Offering  them transport or not adding other jobs to their day that could wait can really help. Try not to provide excuses for them to quit, they may already have enough of their own.

If you see a positive change in behaviour, acknowledge it.  It doesn’t have to be a big deal.

The support of family and friends is important. To find out more about helping someone attending a program visit the Friends and Family page.

How much will a program cost and who pays?

You will not have to pay anything to attend a program. All program costs are covered by Corrective Services NSW.

What if I know someone in the group, or I just don’t feel safe?

Speak with your facilitator or Community Corrections Officer.

I am of a minority group and feel threatened.

Speak with your facilitator or Community Corrections Officer.

Where do I go to do these programs?

Speak with your Community Corrections Officer, they can tell you where and when a program will be run.

I don’t have a car and I live out of town / away from transport, what can I do?

Many people ask for help to get through this period.  Transport may just be another form of support you need. Speak with your Community Corrections Officer about local transport options and alternative schedules.

I did one program and found it very useful, can I do another one? Can I opt in?

Speak with your Community Corrections Officer if you believe you will benefit from a specific program. Programs are matched to individual needs though, so the Officer will make an assessment of your circumstances and your needs.

I’m not on a supervision order, but I have issues I’d like to address. Can I attend a program?

No. Corrective Services NSW programs are not available to the general public.

What if I have trouble reading and writing?

You won’t need to do a lot of reading or writing and you won’t have to read anything out loud if you find it difficult.The facilitator is always there to help you.

What if English is my second language?

The program facilitators are there to help and you are encouraged to ask all the questions you need to during the program. If you are struggling, speak to your Community Corrections Officer.

What if I have a diagnosed mental health condition?

Speak to your Community Corrections Officer about it before you start the program. The program facilitator is also there to help you through the program, so make sure to talk to them about your needs as well.

What if I get angry easily or have trouble with managing my emotions?

Your Community Corrections Officer and program facilitator will do what they can to help you through. Please talk about it with them. The program may be just what you need to help you.

We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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